The Monarch Hotel

Position near the Ya Ya Centre Staff from security, desk and especially the Resturant girls was exceptional. Large bedrooms with bathrooms.

Amos contacted me from the hotel via WhatsApp and ensured he stayed in touch knowing that I am arriving in the early hours of the morning. He arrange a comfy car with a patient and helpful driver John, who picked me up from the airport. I arrived very tired expecting to go through the usual hectic checking process, honestly it was less than 2mins. The ambiance of the hotel from the reception was beautiful as seen in the photos, the breakfast could have been better. I would say it was the customer service that stood out for me. My 2 night experience was amazing because of wonderful staff of the hotel.

The room was spacious, clean and had the best one of the best teas. The bed was comfortable. Most of the staff members are super and always willing to help with a smile on their faces. They are warm and very welcoming. The hotel is located near a supermarket and other good restaurants

Everything was amazing and on point from breakfast to all their meals and the staff was amazing made me feel like VIP. Thanks to Hashim, Pamela, mercy, Vincent, cornel. I could name the whole staff but can’t remember all their names they were all amazing from the security team to housekeeping team.

The food was very good and staff very friendly. I felt very safe. It has a nice tiny gym. When I had to leave early they prepared some breackfast to go. They have a very nice sitting area outside. The rooms are big and everything was very clean. Thank you!